Order Process for Our Customers
We’ve simplified the ordering process to make it efficient, transparent, and supportive at every step. Whether you’re ordering domestically or internationally, we ensure a smooth and professional experience.
Product Inquiry
📌 “Tell us what you need!”
- Share your product requirements, quantity, packaging preferences, and delivery destination.
- You can reach out via Email, WhatsApp, or our Website Contact Form.
Quotation & Proforma Invoice
📌 “We quote. You review.”
- We’ll send a detailed quotation with pricing, product specs, packaging, delivery timeline, and payment terms.
- On confirmation, we issue a Proforma Invoice (PI).
🧾 Includes applicable Incoterms, freight (if needed), and packaging standards.
Advance Payment & Confirmation
📌 “Secure your order with advance payment.”
- Pay 30–50% in advance to confirm the order.
- For domestic orders: 100% before dispatch
- For exports: Balance via advance or LC as agreed in PI.
💳 Accepted Payments:
Domestic – UPI, Bank Transfer
International – SWIFT, TT, or Letter of Credit (LC)
Personalized Customer Portal Access
📌 “Stay in control, every step of the way.”
- After confirmation, customers get secure login access to our platform.
Through your dashboard, you can:
✔️ Track your order status
✔️ Download invoices & documents
✔️ Communicate with our team
✔️ Access after-sales support
Order Processing & Quality Checks
📌 “Your order, our priority.”
- Products are sourced and packed as per specifications.
- Multi-stage quality checks ensure compliance with standards.
- All required documentation is prepared.
Dispatch / Shipment
📌 “Reliable delivery – domestic or global.”
- Domestic Orders: Shipped through verified logistics partners.
- Export Orders: Dispatched as per Incoterms (FOB, CIF, etc.)
- Includes all export documents:
📄 Commercial Invoice
📄 Packing List
📄 Bill of Lading / AWB
📄 Certificate of Origin, Phytosanitary, FSSAI, etc.
- Includes all export documents:
📞 Need Help?
We’re always here to assist you.
📧 Email: sales@bgiexports.com
📱 Call/WhatsApp: +91 1169270996 | +91 7873830330 | +91 9040336399
🌐 Website: www.bgiexports.com