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Order Process for Our Customers

We’ve simplified the ordering process to make it efficient, transparent, and supportive at every step. Whether you’re ordering domestically or internationally, we ensure a smooth and professional experience.

Product Inquiry

📌 “Tell us what you need!”

  • Share your product requirements, quantity, packaging preferences, and delivery destination.
  • You can reach out via Email, WhatsApp, or our Website Contact Form.

Quotation & Proforma Invoice

📌 “We quote. You review.”

  • We’ll send a detailed quotation with pricing, product specs, packaging, delivery timeline, and payment terms.
  • On confirmation, we issue a Proforma Invoice (PI).

🧾 Includes applicable Incoterms, freight (if needed), and packaging standards.

Advance Payment & Confirmation

📌 “Secure your order with advance payment.”

  • Pay 30–50% in advance to confirm the order.
  • For domestic orders: 100% before dispatch
  • For exports: Balance via advance or LC as agreed in PI.

💳 Accepted Payments:
Domestic – UPI, Bank Transfer
International – SWIFT, TT, or Letter of Credit (LC)

Personalized Customer Portal Access

📌 “Stay in control, every step of the way.”

  • After confirmation, customers get secure login access to our platform.
    Through your dashboard, you can:
    ✔️ Track your order status
    ✔️ Download invoices & documents
    ✔️ Communicate with our team
    ✔️ Access after-sales support

Order Processing & Quality Checks

📌 “Your order, our priority.”

  • Products are sourced and packed as per specifications.
  • Multi-stage quality checks ensure compliance with standards.
  • All required documentation is prepared.

Dispatch / Shipment

📌 “Reliable delivery – domestic or global.”

  • Domestic Orders: Shipped through verified logistics partners.
  • Export Orders: Dispatched as per Incoterms (FOB, CIF, etc.)
    • Includes all export documents:
      📄 Commercial Invoice
      📄 Packing List
      📄 Bill of Lading / AWB
      📄 Certificate of Origin, Phytosanitary, FSSAI, etc.

📞 Need Help?

We’re always here to assist you.

📧 Email: sales@bgiexports.com
📱 Call/WhatsApp: +91 1169270996 | +91 7873830330 | +91 9040336399
🌐 Website: www.bgiexports.com